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Seitenansicht 19
Diagnostic Devices, Inc. www.prodigymeter.com
Prodigy Talking Meter Owner’s Manual
38
39
Diagnostic Devices, Inc. 1.800.243.2636
Prodigy Talking Meter Owner’s Manual
The test does not start after applying the sample.
Probable Cause What to Do
Error in peforming the test.
ControlSolutionbottle
not shaken well.
Expired or contaminiated
ControlSolution.
ControlSolutionthatistoo
warm or too cold.
Test strip deterioration.
Meter malfunction.
Readtheinstructions
thoroughly and repeat
the test again.
ShaketheControlSolution
bottle vigorously and repeat
the test again.
Check the expiration date
or the discard date of the
ControlSolution.
ControlSolution,meter,
and test strips should
come to room temperature
(68-77°F/20-25°C)
before testing.
Please repeat the test with
a new test strip.
Please contact Technical
Supportat1-800-243-2636
for assistance.
v
Batteriesexhausted. Replacethebatteries.
Batteries incorrectly Check that the batteries are
installed or absent. correctly installed.
Test strip inserted Insert the test strip correctly with
upside or the contact bars end entering
incompletely. first and facing up.
Metermalfunction. PleasecontactTechnicalSupport
at 1-800-243-2636
for assistance.
The meter does not display a message after
inserting a test strip.
Probable Cause What to Do
Troubleshooting Guide
The test does not start after applying the sample.
Probable Cause What to Do
Insufcientblood Repeatthetestusinga
sample. new test strip with a larger
blood sample.
Defectiveteststrip. Repeatthetestwithanew
test strip.
Sampleappliedafter Repeatthetestwitha
automatic shut-off new test strip. Apply sample
(5minutesafterlast onlywhenthe“ ” symbol
useraction). appearsonthedisplay.
Metermalfunction. PleasecontactTechnicalSupport
at 1-800-243-2636 for
assistance.
v
v
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